LCM provided accessibility consulting to facilitate an ADA Title II Transition Plan and Self Evaluation for the City of Chicago. Our team gathered and analyzed voluminous data from 44 unique municipal departments. Many of the departments operated multiple sites and offered hundreds of programs throughout the city.

Evaluating the broad scope of facilities and programs posed schedule and resource challenges. Where feasible, LCM visited sites to perform accessibility surveys. To save time and resources, we also trained some departmental staff to properly conduct facility and program surveys. LCM developed questionnaires to canvass each department about its programs, practices, and procedures. Our detailed reports compiled findings from facilities surveys and self evaluations. Based on this data, we recommended modifications to comply with ADA program accessibility requirements. Departmental decision-makers used this information to prioritize barrier remediation steps as part of the City’s ADA Title II Transition Plan.